# Moderation Overview

## **Content Types** <a href="#content-types" id="content-types"></a>

The allows for the creation of the following content which can be displayed publicly / shared with others:

* **Xouls:** Character cards used for storytelling or roleplay.
* **Scenarios:** Story setups, which can be standalone or include multiple Xouls.
* **Lorebooks:** Collections of background entries used to enrich stories through keyword and retrieval-augmented generation (RAG).
* **Voices:** AI-generated or synthesized speech for characters.
* **Images:** AI-generated visuals associated with content **and user profile icons**.

All **Public** or **Unlisted** content is subject to content moderation, regardless of the type of content it is or where it appears on the platform, all content must abide by the same rules.

***

## **Visibility Settings**

Each piece of content can be set to one of the following visibility types (depending on content type):

| Visibility | Description                                                                                             |
| ---------- | ------------------------------------------------------------------------------------------------------- |
| Public     | Appears in search results and on profiles. Accessible to all logged-in users.                           |
| Unlisted   | Accessible only via direct link. Not shown in search results or profiles. *(Unavailable for Lorebooks)* |
| Private    | Only visible and usable by the creator. Not searchable, not displayed publicly.                         |

***

## **Safety Filter**

The **Safety Filter** hides NSFW or otherwise restricted content from:

* Anyone browsing while **logged out**, and
* Any user with the **Safety Filter toggle enabled** in their account settings.

Content tagged as NSFW (or detected as such by automod or a moderator) will:

* **Not appear** in searches, feeds, or profiles while the filter is on.
* **Remain accessible** via direct link, even with the filter enabled.

Disabling the Safety Filter restores full visibility of NSFW-tagged content by going to your [account settings preferences page](https://xoul.ai/settings/preferences).

***

## **Moderation System** <a href="#moderation-system" id="moderation-system"></a>

Moderation operates on two levels: **Automated Moderation (Automod)** and **Human Moderation**.

### **Automod** <a href="#automod" id="automod"></a>

Automod checks all new or edited content (text and images) before it becomes public or unlisted. It can take one of two actions:

1. **Rule Violation:**
   * The content is **forced back to Private** visibility.
   * This is not counted against the creator and is done instantly.
2. **NSFW Text:**
   * The content is automatically placed **behind the Safety Filter**.
   * Visibility is minimized, but the content remains accessible.

### **Human Moderators** <a href="#human-moderators" id="human-moderators"></a>

Once content is visible (Public or Unlisted), moderators can:

* **Revert content to Private** if it violates platform rules.
* **Manually tag and restrict** content that should be behind the Safety Filter but wasn’t caught by Automod.

**Moderators may also issue warnings or account actions depending on severity or repetition of violations.**

***

### **Enforcement & Transparency**

When content violates the rules:

* It is **reverted to Private**, and a **note explaining why** is added to your **Safety** page.
* Each moderation note stays permanently visible to you, with the **most recent violation at the top**.
* Moderators may also **send an email warning**, explaining the issue and linking to your Safety tab.

Accounts that **repeatedly or egregiously** break the rules may be **suspended or banned**.

***


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