Account Settings
Account Settings navigation & details.

Clicking on the
settings option from the home page (or profile page in the upper right corner on mobile) will bring you to the account settings page, where the following subpages can be navigated.
Usage & Subscription

The Usage section displays your current energy, when this energy will recharge, your current Cells, your streak number and the number of successful referrals tied to your account.
To refer a friend, share the referral code in your Account Settings. If an account is created after following this link you will be rewarded with a small number of expiring Cells as a thank you.


The Billing & Payment section displays your current plan, price, and billing period.
For subscribers this will also display the Renewal Date for when you will be next changed for the subscription. You can also review the Billing Portal, cancel the subscription and if you're a Gold tier subscriber you can link your discord account for a special gold role and access to a gold exclusive discord channel where you will receive priority support.
Cancelling a subscription stops the subscription from continuing, it will not prematurely end the subscription. You will retain your subscription for the full term paid.
Account

The Account tab displays:
The email address associated with the account.
The referral code you can give out. Successful referrals will reward you with a small number of expiring cells as a thank you.
Set your time zone for energy / streak reset timers.
Log out button.
Preferences

Chat Suggestions will generate three suggested replies within a chat for you to send as your response. These suggestions can be interesting, surprising, or even a bit unhinged.
Voice Autoplay turns on the voice narration on chat replies, which will spend cells to generate.
This can be changed within the chat sidebar; this just sets it to disabled as default.
Safety Filter will filter all search and display results across the platform to hide any content that has been flagged for being explicit or mature.
Content made by you will not be hidden from your view.
Xoul Voice Autoplay is a feature that automatically play's the Xoul's voice when you open their profile page. By turning this off you disable the autoplay but can still press the play button below the icon to hear the voice.
Hide Audio completely removes the audio play button from within the chat interface.
Streaming changes the AI's response to either come in all at once, like a text, or stream into the chat in real time.
Response Length the default length you would like the AI to use in a chat. You can change this within a chat at any time.
Default Engine the default AI model you would like to use for any chat you open. You can change this within a chat at any time.
Feed Preferences the preferences you selected during account creation, which will influence what content gets displayed in the various for you sections.
Appearance

Basic appearance options are available to all users, regardless of subscription tier, but text colors, bubble color options (beside light & dark) and background colors (and images) are exclusive to subscription tiers.
Subscribers can change their background image from within the chat sidebar interface.
FAQ/Support
The FAQ and Support page for Xoul.AI, covering a broad range of topics from general questions, subscriptions, features and more.
You can find the majority of these FAQ questions in Frequently Asked Questions.

Account Deletion can be found by filtering for the account tag in the FAQ section.
Safety
Our Policy
Displays Xoul.AI's content policy which can be explored in more depth in Content Policies in Detail.
Your Content Resolutions
Displays all content moderation actions taken against your content, ordered from newest to oldest.
Each action displays:
Content Moderated
Date of Moderation
Reported Reason
Moderator's Comment
If you ever find your content set to private after successfully setting it to public or unlisted check here to discover why.
To speak with a Xoul.AI Content Moderator or learn more, join the Discord server and open a content-support ticket.
Last updated